Terms of service

Last updated: August 18, 2026 

These Terms of Service (“Terms”) govern your use of https://ftmyersfl.clothesmentor.com (the “Site”) and purchases made through the Site. 

1. Acceptance of Terms 

By accessing or using the Site, you agree to these Terms. If you do not agree to these Terms, you should not access or use the Site. 

2. Who We Are 

The Site is operated by Clothes Mentor - Ft Myers, FL, an independently owned and operated Clothes Mentor franchise location operating under a license agreement with Clothes Mentor, LLC. 

Clothes Mentor - Ft Myers, FL is the seller responsible for products offered and orders placed through this Site. 

Other Clothes Mentor franchise locations are independently owned and operated and are not responsible for purchases made through this Site. 

3. Eligibility 

You must be at least the age of majority in your state of residence to make a purchase through the Site, or you must use the Site with the involvement and permission of a parent or legal guardian. 

4. Pre-Owned Products and Brand Names 

Products sold through the Site are generally pre-owned merchandise acquired from customers and resold by us. 

Pre-owned merchandise may show normal signs of previous ownership or use. We make reasonable efforts to describe and photograph products accurately, but colors, condition, measurements, appearance, and other characteristics may vary. 

Unless expressly stated otherwise, we are an independent reseller and are not an authorized dealer, distributor, or representative of the brands whose products may appear on the Site. 

Brand names, logos, trademarks, and other intellectual property appearing on products or in product descriptions belong to their respective owners. The appearance of a brand on the Site does not imply affiliation with, sponsorship by, or endorsement of Clothes Mentor or Clothes Mentor - Ft Myers, FL by that brand. 

5. Reference and Compare-At Pricing 

Where a reference, original retail, or “compare-at” price is displayed, that amount is intended to provide customers with a reasonable reference point for the price of the item or a comparable item when sold new. 

Depending on the product and information reasonably available to us, the reference price may be based on manufacturer or retailer pricing, an estimated original retail price, pricing for the same or a comparable product when new, or other reasonable available information. 

Reference prices are estimates and may vary by retailer, location, time, product condition, model, or other factors. They do not represent a guarantee that the item is currently offered elsewhere at that price. 

6. Product Information 

We make reasonable efforts to provide accurate product descriptions, photographs, prices, measurements, and other information. Because our inventory consists primarily of unique pre-owned items, variations and occasional errors may occur. If you believe information about an item is inaccurate, please contact us before purchasing when possible. 

7. Pricing and Availability 

Prices and product availability may change without notice. Because many items are unique and may be offered both online and in a physical store, an item may occasionally sell in-store before the online inventory has been updated. If an item becomes unavailable after you place an order, we may cancel that portion of the order and issue a refund for the unavailable item. We reserve the right to correct pricing or product-information errors. 

8. Orders 

Submitting an order does not guarantee acceptance of that order. We may refuse, limit, or cancel an order for reasons including: 

• product unavailability; 

• suspected fraud; 

• payment issues; 

• pricing or listing errors; 

• suspected misuse of the Site; or 

• other legitimate business or legal reasons. 

If we cancel an order after payment has been processed, we will issue an appropriate refund. You agree to provide current, complete, and accurate information when placing an order. 

9. Payment 

Payment is due at the time an order is placed unless otherwise indicated. Payments may be processed by third-party payment providers. Your use of those payment services may also be subject to the provider’s terms and privacy practices. 

10. Shipping and Pickup 

Shipping and in-store pickup are governed by our Shipping & Pickup Policy, which is incorporated into these Terms by reference. 

11. Returns and Refunds 

Returns, exchanges, and refunds are governed by our Return & Refund Policy, which is incorporated into these Terms by reference. 

12. Account Security 

If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account. Please notify us promptly if you believe your account has been accessed without authorization. 

13. Prohibited Uses 

You may not use the Site: 

• for an unlawful or fraudulent purpose; 

• to violate another person’s rights; 

• to transmit malware or malicious code; 

• to attempt unauthorized access to the Site or related systems; 

• to interfere with Site security or functionality; 

• to scrape, harvest, extract, or collect data through unauthorized automated means; 

• to impersonate another person; or 

• in any manner that could damage or disrupt the Site or its users. 

14. Third-Party Services and Links 

The Site may contain links to or integrations with services operated by third parties. We do not control those third-party services and, to the fullest extent permitted by law, are not responsible for their content, availability, privacy practices, or actions. 

15. Disclaimer of Warranties 

To the fullest extent permitted by applicable law, the Site and its content are provided on an “as is” and “as available” basis. We do not guarantee that the Site will always be available, uninterrupted, secure, or error-free. Nothing in these Terms excludes warranties or other rights that cannot legally be excluded. 

16. Limitation of Liability 

To the fullest extent permitted by applicable law, Clothes Mentor - Ft Myers, FL will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from or relating to your use of the Site. Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited. 

17. Indemnification 

To the extent permitted by applicable law, you agree to indemnify and hold Clothes Mentor - Ft Myers, FL harmless from claims, liabilities, damages, and reasonable expenses arising from your unlawful misuse of the Site or material violation of these Terms. 

18. Governing Law 

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles, except to the extent applicable law requires otherwise. 

19. Severability 

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law. 

20. Changes to These Terms 

We may update these Terms periodically. Changes will be posted on this page, and the “Last updated” date will be revised accordingly. Your continued use of the Site after updated Terms become effective constitutes acceptance of the updated Terms to the extent permitted by law. 

21. Contact Us 

Questions about these Terms may be directed to: 

Clothes Mentor - Ft Myers, FL 

11800 Cleveland Ave, Unit A003 

Ft Myers, FL 33907 

Phone: (239) 288-7342 

Email: cmftmyers@gmail.com